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Hourly Usage Trends

Available for plans:
Enterprise and
Ultimate.
A CRM Analytics license is required to view and access CRM Analytics assets in Unified Analytics.

You can use the Hourly Usage Trends tab of the In-Depth Usage Report dashboard to detect application load patterns across the day.

Open the ISV Analytics app from the app launcher and navigate to In-Depth Usage Report. Select the Hourly Usage Trends tab on the dashboard.

AppExchange App In-Depth Usage Hourly Trends

The data visualized here is based on detailed usage logs from the last 7 days.

What You Can Do with This Data

Tracking usage load across the day can help optimize product performance and customer support communication.

  • Identify app bottlenecks and react quickly.
  • Improve customer experience by adjusting support contact hours or data load activity slots according to actual app usage hours.

Use Filters for More Specific Results

There is a filter panel at the top of the dashboard that you can use to narrow down the displayed data and save preferred views. To learn more about the filtering options, see this article.