Features usage
Monitor how the features of your app are used by your customers. Understand which features are popular and which are not, enabling you to make informed product roadmap decisions.
Unique Users Interactions
Track how many unique users per customer company are using your app. This insight helps you shape your product, consider changes to your pricing model, and identify your top customers.
Package Usage Over Time
Observe how the usage of your app changes over time. Identify seasonal usage patterns, assess the impact of global events, and determine the best times for marketing efforts. Evaluate whether new releases increase app usage.
App Usage per Region
View the locations of your customers’ organizations and specific users. Tailor your marketing efforts to high-usage regions, identify areas needing more support or localization, and assess the impact of regional events or promotions on app usage.
Package Errors
Monitor unhandled exceptions in your packages. Detect application flaws, identify features requiring attention, and determine which customers are most affected to take appropriate actions.
Hourly Usage Trends
Track usage patterns throughout the day to identify peak activity periods and potential bottlenecks. Optimize product performance and improve support communication.
Subscribers Overview
Detailed insights into your customer-related statistics. It allows you to monitor the health of your customer base, track app license status, identify top clients, prevent unsubscriptions, and handle renewals on time.
Feature Buckets
Bucket functionality enables you to organize standalone components into groups that represent distinct functionalities. When buckets are created, they are integrated into the Package Usage Overview Dashboard.
Customer Summary
Monitor how the features of your app are used by your current customers. Enhance customer engagement, manage license utilization, and optimize resource allocation. Identify potential risks and maintain service quality by analyzing usage patterns and feature concentration.
Custom Interactions
Allow you to define and track your own log events within ISV Analytics, going beyond Salesforce's predefined logs. Monitor critical app lifecycle events - like user milestones, exceptions, and process completions, to gain deeper insights into user behavior.