Logs Processing Location

Available for plans: Premium, Enterprise and Ultimate.

A CRM Analytics license is required to view and access CRM Analytics assets in Unified Analytics.

For Standard plan, all logs are processed in your Salesforce org.

Logs processing location applies only to Premium, Enterprise, and Ultimate plans, where logs are processed in the AWS region of your choice.

By default, logs are processed in Central Europe (Frankfurt) under eu-central-1.

AWS Region	Region Name	Prefix	URL
us-east-1	N. Virginia	api-dev.us-east-1	api-dev.us-east-1.beyondthecloud.dev
us-west-1	N. California	api-dev.us-west-1	api-dev.us-west-1.beyondthecloud.dev
ap-south-1	Mumbai	api-dev.ap-south-1	api-dev.ap-south-1.beyondthecloud.dev
ap-southeast-2	Sydney	api-dev.ap-southeast-2	api-dev.ap-southeast-2.beyondthecloud.dev
ap-northeast-1	Tokyo	api-dev.ap-northeast-1	api-dev.ap-northeast-1.beyondthecloud.dev
eu-central-1	Frankfurt	api-dev.eu-central-1	api-dev.eu-central-1.beyondthecloud.dev
sa-east-1	Sao Paulo	api-dev.sa-east-1	api-dev.sa-east-1.beyondthecloud.dev

You can easily change this region. Follow the instructions below to update your logs processing location:

Create Remote Site Settings

1. Go to Setup in Salesforce.
2. In the Quick Find box, enter Remote Site Settings.
3. Click New Remote Site.
4. Fill in the following fields:
   • Remote Site Name: api-dev.<prefix>
   • Remote Site URL: https://api-dev.<prefix>.beyondthecloud.dev
   • Description: ISV Analytics Logs Processing
   • Active: true
5. Click Save.

Update Custom Settings

1. Go to Setup in Salesforce.
2. In the Quick Find box, enter Custom Settings.
3. Click Manage Records next to ISV Analytics App Configuration.
4. Click New or Edit on Default Organization Level Value.
5. Set the following fields:
   • AWS Endpoint: https://api-dev.<prefix>.beyondthecloud.dev
6. Click Save.

Reauthorize Your Endpoint

1. Go to App Manager in Salesforce.
2. Find and open ISV Analytics app.
3. Go to ISV Analytics Setup tab.
4. Click Reauthorize under Authorize Log Processing System Integration step.
5. Finish authorization process.

For more details, check the ISV Analytics Setup documentation.